Services
List of Services
After years (decades) of deep involvement with many aspects of business technical operations, folks from Best Technical have gravitated towards becoming extremely proficient in a few selected areas.
Customer Success Programs
Customer Success covers a lot of territory and is often not well understood. This leads to ineffective implementations or simply none at all.
Let Best Technical help you consider the many aspects of what Customer Success means to your business, and then design the program, processes and tools to accomplish it.
Every business is different, and each business has a unique perspective on how it interacts with its prospects and customers. Those unique perspectives can be incorporated into custom processes and easily executed with standard tools.
Focusing on Customer Success will improve your business in many ways - more sales, better sales, higher retention, happier customers, and happier employees.
Let's talk about a new Customer Success Program in your business.
Monitoring and Business Analytics
Monitoring
Having awareness of how the systems and machines that run your business are operating is standard procedure in well-run organizations.
It's not just reserved for larger enterprises - any size business can have that awareness.
You don't need a full-time specialist to setup and attend to this tooling - you just need an experienced resource that can quickly understand your business, your technology, and help set it up according to your needs.
Folks from Best Technical have been configuring monitoring systems for a long time. They know how to provide the right level of awareness for different businesses and different technologies - to help you stay a step ahead of issues before they arise and become large headaches.
Business Analytics
Beyond just the raw operational behavior of the business machinery - data about your business, when presented in the right format, can provide critical business insights for planning and everyday execution.
Many businesses have an abundance of data - but just don't have the tools or platform to get that data into an effective format.
There are many, many options available for businesses in the space of Business Analytics. Let Best Technical help you determine which is best for your business - one that conforms to your data where it is, gets it into a format that is useful for business purposes, and affordable.
Retail Ecommerce
Retail e-commerce has actually become a LOT easier to set up and operate in the last few years - thanks to standardized payment systems and platforms like Shopify.
If you operate a store, or are thinking about it - let Best Technical help you work through the details of determining which is the best option for you - and the various tasks around catalog setup, POS for the retail floor, and other tasks. There are many!
Other Tech Stuff
These are other technology services that Best Technical can help your business with.
Website presence
Domain name registration
Website setup (many tens of platform choices)
Basic SEO. Others do the advanced stuff much better than us, but we can get you started. Setting up Google Analytics, for example.
Special cool stuff - let us know what this means to you - we'll figure it out together.
Computer hardware
We don't sell the stuff (so many great sources) but we will help you set it up
Some upgrades we will bite off, such as...
more RAM
SSD replacing spinning drive to improve speed
Network Storage solutions- there are many
SaaS Services
If you're considering using a SaaS product - we can help you make that leap
any or all of the following systems that are part of a Customer Success Program:
Demonstration templates and assets
Documentation Systems
Customer Service / Ticketing System
Chat Support Systems
Google Workspace / Office365
We have experience setting either of these up - both are great products
Office Wifi / Connect to internet
Business Workflow
any business process that you know can be done better with a dose of technology - let's talk.
Probably more things - ask us!